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Service

WE GO FURTHER TO SATISFY YOU 

Welcome PageAbout ACMService IntervalWhat Will Be ReplacedFirst Service VisitContact Details of the BranchService PackagesFord Tamin / Loyalty ProgramYour Satisfaction Matters Customer View Point Your Satisfaction Matters Thank You


 

Welcome


Dear Customer, 

It is an honour for us to welcome you to the FORD and Arabian Car Marketing Company family. We congratulate you on this remarkable decision of owning a FORD. 

As you are well aware, Ford is one of the world’s safest, reliable and well-trusted brands. By choosing Ford you have chosen to benefit from their award-winning characteristics. 

On this milestone we wish to present to you the ‘Know Your Product’ that will assist you in knowing more about your Ford. The subjects will cover details about Service Availability; Service Accessibility across Oman and Service Affordability for your vehicle. 

we hope to get you familarised with the service aspects of your Ford. This in turn will allow us to serve you better. 

Once again, we congratulate you on making the right choice and wish you a Happy and Safe Motoring ! 

Arabian Car Market Company LLC 

 

About ACM


Arabian Car Marketing Company LLC has been associated with Ford since 1988 and is the exclusive distributor for Ford and Lincoln vehicles in Oman.  

ACM has 6 Ford sales branches and service facilities in 18 locations across Oman. Our exclusive service Facility is based in Wattayah, Muscat. 

ACM has the most modern diagnostic equipment handled by fully trained technicians who are certified by Ford to handle and diagnose Ford and Lincoln vehicles across Oman. Our comprehensive service and spares coverage provides customer support across Oman. This is backed by ready spare parts availability at all locations. 

ACM also has an exclusive Lincoln showroom in Wattayah that caters to customers of the Lincoln range.

Service Interval


NOW SERVICE YOUR FORD AND LINCOLN 

EVERY 10,000 KMS OR ONCE IN 6 MONTHS 

(WHICHEVER IS EARLIER)

  • [Insert alt tag]
  • Use of Motorcraft Synthetic Engine Oil from Ford Motor Company optimizes the engine life of your Ford and Lincoln Vehicle. And what you get is a longer peace-of-mind and extended smiles per mile. Now Go Further with the New Extended Service Interval. 

    Book A Service

 

What Will Be Replaced

S.No
Part
Petrol (Every Kms)
Diesel (Every Kms)
1
Engine Oil & Filter
10,000
10,000
2
Fuel Filters (EM & FM)

40,000
3
Engine Air Filter
50,000
72,000
4
Cabin Air Filter
50,000
50,000
5
Seat Filter
50,000
50,000
6
Coolant
160,000
160,000
7
Spark Plugs
160,000

8
Accessory Belt
160,000
240,000
9
ATM Fluid/Filters
240,000
240,000
10
Transmission Fluid (M)
150,000
150,000
11
Front Axle Fluid
240,000
240,000
12
Front Wheel Bearings
240,000
240,000
13
Rear Axle Fluid
240,000
160,000
14
Transfer Case Fluid
240,000
240,000

 

First Service Visit


Like any vehicle, your Ford too requires you to bring it for regular service. This helps in keeping your Ford fit and making your journeys rewarding. 

As per our service policies, to serve you better, all vehicles are admitted for service through appointments except those that require critical/emergency attention. 

Just so that you don’t spend precious time reminding yourself about this simple task, our service team leaders will speak to you a week before your service due date. This personalized reminder service comes at no extra cost and will remind you to schedule an appointment whenever service is due. 

On an average the period of service for any Ford vehicle is around 90 minutes. This is in case the vehicle is admitted for regular service with no extraordinary faults. The same may extend to an hour in case of a major service interval.

 

Contact Details of the Branch


SL. No
Branches
Current Telephone No
1Al Mawaleh
24550221
2B B Ali
25553185 / 3263
3Barka
26887574
4Bidaya
26803930 / 3920
5BPC
24625045
6Bureimi
25660153
7Dibba
26839067
8Fahud
24384886
9Ibra
25571493
10
Ibri
25687143
11Khasab
26730228
12Marmul
24386297
13Nizwa
25213041 / 3042
14Rustaq
26875003
15Salalah
23217450
16Sohar
26858578
17Sur
25541557
18Wattayah24579777/9783
FORD SERVICE
SL. No
BranchesTelephone
1Al Kamil
25557653
2Al Mawaleh
24550221
3 B B Ali25553797
4Bahla
25419110
5Barka
26887610
6Bidaya
26803929
7BPC
24625098
8Bureimi
25660153
9Dibba
26839067
10Fahud
24385210
11Gabbi
92800273
12Ghala
24625006
13Ibra
25541793
14Ibri
25687141
15Khasab
26730228
16Marmul
24386481
17Nizwa
25411174
18Rustaq
26875003
19Salalah
23212643
20Sinaw
25524530
21Sohar
26858615
22Sur
25541557
23Suwaiq
99885917
24Thurmrait
23279411
25Wadi Kabir
24816968
26Wattayah
24579771

Ford Mazaya

A bouquet of advantages

Ford Mazaya is a uniquely rewarding service loyalty program specially designed for Ford owners in the Sultanate of Oman.

As a Ford Mazaya member, you can now benefit from outstanding rewards in addition to the peace of mind you enjoy when you service your vehicle at any world-class ACM service facility.

You can earn points on your Ford Mazaya card every time you service or repair your vehicle or buy spare sparts at an ACM facility anywhere in Oman. You can then redeem these points for special discounts on your next visit.

For more details, please contact your nearest Ford/ACM service facility.

Contact Us

If you need Customer Assistance, our Customer Relationship Center is available to assist you with all your automotive needs.

Contact Us!

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